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Support

If you are still unsure about what PAF® can do for your organisation, and whether you should find a ready-made PAF solution or use the PAF data yourself, you will find the answer to the most commonly asked questions about PAF here. If, however, you would like to speak to someone who can provide more information then please Contact Us.

Choosing the right solution for me

  • How do I find Solutions Providers that can help me?

    Solutions Providers are organisations licensed by Royal Mail to sell sophisticated solutions and software products. These solutions incorporate PAF address data alongside other data to provide organisations with the capability to make their operations more effective and efficient. You can find a list of licensed PAF Solutions Providers within our Supplier Directory.

  • How should I choose one Solutions Provider over another?

    You should start by searching within the Supplier Directory and selecting suppliers with appropriate expertise. We recommend that you speak to more than one Solutions Provider however: in order to assess factors such as price, regularity of data updates, whether they incorporate other valuable datasets into their solutions, ease of installation, provision of ongoing support and suitability for your needs.

  • Does Royal Mail offer a simple addressing solution?

    Yes it does. Our UK Addresses product allows users to search, print and export PAF addresses quickly and easily. UK Addresses is available via online download or an easily installable software solution supplied on DVD.

Licence & Pricing Information

Try before you buy